Best Overall
Square Handheld
Key details
- Weight
- 2.11 oz
- Dimensions
- 7.04 x 3.12 x 0.62 inches
- Built-in Scanner
- Yes
- Offline Payments
- Yes
Lighter than the phone most people would otherwise pair a reader with, the Square Handheld weighs 2.11 ounces and runs roughly seven inches long, and it takes the phone out of the sale entirely. We ended up valuing that more than we expected to. Handing your own unlocked iPhone to a stranger across a market table is the part of phone-based payment nobody enjoys, and this removes it.
What earns it the top spot is that it is a complete checkout on its own. It rings up tableside orders, scans a barcode off a shelf or a menu board, and accepts all the major cards, so a server or vendor can work a room without walking back to a counter. The battery is built to cover a shift, and offline payments keep a sale going when the venue's network gives up — the feature we would confirm before a first event, because a dead signal at a fairground is normal rather than unusual.
The trade-off is Square's ecosystem: one processing rate, a Square account, and no way to point the device at another processor. It is also the newest of the three and the most expensive, so you are paying for portability before there is a long field record behind it. For a salon chair, a food truck window, or a booth where the customer never comes to a fixed counter, that is an easy trade to make; for a shop where every sale happens at the same register, the freedom to walk the floor is something you pay for and seldom use.
Pros
- A complete checkout without a phone
- 2.11 ounces, light enough to carry all shift
- Offline payments keep a market stall selling
- Built-in barcode scanner handles retail stock
Cons
- Locked to Square's account and processing rate
- Premium price for a single-counter shop
If you want one device that takes the order, scans the item, and accepts the card, we think the Square Handheld earns its premium.